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At IntegraRack, we strive to ensure that you are completely satisfied with your purchase. If you need to return an item, please review our policy below:
1. RETURNS: Items can be returned within 30 days of the purchase date. All returns are subject to a 25% restocking fee.
2. SHIPPING COSTS: The buyer is responsible for all shipping costs associated with the return. We recommend using a traceable shipping service or purchasing shipping insurance for items over $50.
3. WARRANTY CLAIMS: Please contact us to start a warranty claim. Warranty claim must be reviewed and approved before any action can be taken.
4. ELIGIBILITY: To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when received.
5. HOW TO INITIATE A RETURN: To initiate a return, please contact us at [email protected] or (435) 632-0022 with your invoice number and the reason for your return.
Thank you for choosing IntegraRack! We appreciate your business.
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